The State of Georgia has hundreds of counties, therefore even more hundreds of different courts. Currently, these various courts are using various Case Management System (CMS) platforms - leading to disjointed data and reporting. By creating a centralized CMS, this will integrate data to make Georgia safer:

• Streamlines process and knowledge sharing across courts

• Improved reporting and analytics that will identify trends and help decision-makers allocate resources to the right places

I’ve been on this project since January 2025, where I started as the UX Lead for the Probate Court. Alongside a Product Owner, during the discovery phase we worked together to plan and facilitate research and focus group sessions with 4 different counties that would help us fuel our backlog of requirements.

Now, I'm leading the Document Management domain & supporting the Forms & eFiling domain - defining product direction and producing end-to-end user flows that address clerk and judge pain points.

To learn more about this project, please reach out to me at emme.enojado@gmail.com, or visit the Georgia Courts CMS Information website!